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Dutch Customer Care Advisor

speakit
Remote
Portugal
Description

Do you want to live a rewarding career representing some of the world’s most exciting brands?
Join a multicultural team and make a real impact on clients’ businesses every day. As a Customer Support Advisor, you’ll provide excellent service, maintain quality, and help improve client performance.

Responsibilities:

  • Engage with clients via calls and emails to provide product and service guidance.
  • Review client requests and process them accurately.
  • Contribute to continuous improvement initiatives to enhance customer satisfaction.
  • Share insights and feedback with internal teams to optimize service.


Requirements
  • Native-level Dutch and fluent English (B2)
  • Previous customer support experience is a plus
  • Excellent verbal and written communication skills
  • Proactive, self-motivated, and a strong team player
  • High school diploma or vocational training completed
  • EU citizenship or valid work permit for Portugal


Benefits
  • Opportunity for paid Accommodation
  • Private health insurance
  • Career development programs and mentoring
  • Work in a multicultural environment with colleagues from over 75 nationalities
  • Remote work from Portugal