POSITION SUMMARY DESCRIPTION
Responsible for the accurate, complaint, and timely processing and underwriting of residential mortgage loans from application through final approval and closing. Ensure loan files meet all company, investor, state, and federal guidelines by verifying documentation, analyzing risk, determining conditions, and issuing approval or denial decisions. Works collaboratively with internal partners to ensure quality loans, strong customer service, and adherence to productivity and quality control standards.
PRIMARY OBJECTIVES
Organize, compile, verify, and analyze mortgage loan files. Underwrite and evaluate residential mortgage loans. Determine loan eligibility, conditions, approvals, or denials in compliance with guidelines. Communicate decisions clearly and meet departmental productivity and quality standards.
SPECIFIC RESPONSIBILITIES
20. Effectively partner with interdepartmental associates to ensure smooth and efficient processing of all loans in the pipeline. Quickly resolve any issues regarding originated loans.
21. Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
22. Required to leverage the tools and technology provided by the company to ensure the efficiency and accuracy of the approval.
Broad Knowledge & Experience: Broad understanding of residential mortgage loans, and familiarity with mortgage loan products. Clear understanding of the current RESPA laws and guidelines. Detailed knowledge of processing, underwriting and closing procedures. Must be well versed in FHA, MHDC and 203k loan guidelines.
Above Average Skills: High degree of functional knowledge in subject matter and ability to communicate that expertise to all organizational levels within internal and external clients.
Demonstrated Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in writing, oral, diagram or schedule form. Ability to use the automated system, manage multiple files, work under pressure, and adapt to sudden changes in the work environment.
General Knowledge Positive attitude, planning and execution, strong work ethic.
EDUCATION & EXPERIENCE
Degree or Equivalent BA from four-year college or university; or equivalent combination of education and experience.
Years’ Experience Five plus years related experience and/or training
Specialized Training Knowledge of Encompass Database software and Desktop Underwriter, Loan Prospector, FHA Connection, and Data Verify Internet software is essential. Must be competent at self-employed income analysis, complete required USDA classwork.
Active Affiliations, Certifications DE and SAR Certifications
WORK ENVIRONMENT
Office environment, Daily computer usage requires close vision. Regular attendance is required.
Work Conditions Fast-paced, high-volume activities.
In order to succeed in this position high attention to detail, organizational and team planning, and adherence to guidelines amidst a fast-changing environment is a must.