Sales Engineer (West Region)

KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It’s work that happens because of our motivated teams of doers and problem solvers.

Our Core Values define how we do business:
• The Customer is Everything.
• Relationships Matter. All of Them.
• Question Things. Take Action.
• Work Hard. Work Smart. Enjoy the Experience.
• Growth Mindset.

It’s not just a job – it’s a step in your career!

SUMMARY: The Sales Engineer is responsible for answering a customer’s technical needs while on location at a customer location.   The Sales Engineer should drive additional product and services content by aiding in the sales effort while being a technical resource to help customers solve complex problems.

QUALIFICATIONS

• Minimum of 5 years of experience in L2/L3 networking design and implementation with a focus on Data Center, Central Office, Campus, and Wi-Fi solutions
• Expert-level experience with routing and switching, including L2/L3 protocols, as well as overlay technologies such as VxLAN
• Current hands-on experience in designing highly scalable leaf-spine network architectures
• Expert knowledge in Ethernet, RSTP/MSTP, VLANs, IP Routing, TCP/IP, OSPF, BGP, eBGP, VxLAN, Multicast, Spanning Tree, and QoS
• Experience with Software-Defined Networking (SDN) and Network Function Virtualization (NFV) is highly desired.
• Experience and certifications with technology companies such as: Ciena, Juniper, Arista, Cisco, and Nokia are highly desired.
• Strong writing skills and ability to create informative white papers on technology and products is highly desired.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned:

• In this role, you will work closely with our account teams to provide pre-sales technical systems engineering support for our enterprise and service provider customers in the area
• Collaborate with the sales team to respond to RFP/RFQs and provide valuable customer feedback to our Partner Product Management and Engineering teams
• Collaborate with the sales team to gain an in-depth understanding of our enterprise and service provider clients and conduct whiteboard network architectural reviews to identify areas for improvement in network performance and efficiency
• Leading/supporting customer meetings from a technical/solution capacity, communicating customer needs to KGPCo engineers and project managers in order to produce customer quotations. 
• As a critical member of the KGPCo Sales Engineering team, you will act as a trusted advisor to our customers, gathering requirements and identifying opportunities with existing and new customers
• Conduct KGPCo partner product presentations of Networking Solutions (Data Center to Edge, Enterprise/Campus (including Wi-Fi) networking solutions, and Element Management System (Network Automation)
• Utilize your expertise in network design and implementation, including leaf and spine architectures involving overlay technologies such as VxLAN and EVPN, to create consistent and highly scalable network solutions that improve network performance and efficiency for our enterprise and service provider clients in the region
• Provide technical guidance and leadership on the products by leading Compute, Transport and IP Networking vendor partners.
• Stay current with industry trends and advancements in networking technology, including competitive solutions, products, and services
• Author and collaborate on informative white papers on Network technology and products that showcase your expertise in network design and implementation and help solve real world customer challenges
• Responsible for various customers and projects in multiple states, including multi-site projects.
• Work independently, including the self-management of projects. Help others and ask for help without hesitation.
• Contributes as technical expert in resolving customer problems.
• May provide guidance to other Sales Engineers.
• Offer design guidelines and provide recommendations to our clients and prospects in the region to enhance the performance and efficiency of the networks they suppor

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

BENEFITS:

• Medical, Dental, Vision and Supplemental insurance plans
• Flexible Spending Accounts
• 401(k) with Company match
• Generous vacation, holiday, and sick/safe time
• Pet insurance for our non-human family members 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law