Surplus Lines Insurance Compliance Specialist - MSI

Why MSI? We thrive on solving challenges.

As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs.

We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle.

Bring on your challenges and let us show you how we build insurance better.

Position Summary:

The Surplus Lines Compliance Specialist partners with internal teams and external stakeholders to drive regulatory alignment for all Excess & Surplus Lines (E&S) products countrywide. This role serves as a subject matter expert within the Legal & Compliance team, working closely with Product Solutions, Underwriting, product compliance team members, and the Surplus Lines Filings Team to support the development and maintenance of compliant E&S programs. Responsibilities include interpreting regulatory requirements, guiding compliant program implementation, ensuring program audit readiness, and leading continuous process improvements to strengthen E&S compliance frameworks across the organization.

Principal Responsibilities:

Regulatory Oversight & Interpretation

• Monitor and interpret regulatory changes impacting E&S for commercial and personal lines, including Risk Purchasing Groups (RPGs).
• Translate statutory requirements into actionable process changes and communicate impacts to stakeholders.
• Maintain internal compliance resources and deliver training sessions.
• Serve as an E&S subject matter expert, partnering with business segments to ensure adherence to state-specific E&S requirements and other best practices.
• Support the launching of E&S products ensuring compliant product implementation.
• Serve as liaison to the SL Filings Team, ensuring effective compliance collaboration between all involved business segments.
• Respond to regulatory inquiries, research issues, provide recommendations on next steps, and develop remediation plans as necessary.

Audit & Documentation

• Develop and conduct quarterly compliance assessments to maintain audit readiness and ensure regulatory alignment. This includes reviewing surplus lines policy transactions for adherence to state and regulatory requirements, such as:
  • Accurate submission of surplus lines taxes and fees.
  • Proper use of surplus lines disclosures on policy forms.
  • Review of diligent effort affidavits and forms where required by state insurance departments.
  • Validate E&S workflows, forms, and documentation for accuracy, including integration with filing processes.
  • Perform other ad hoc audits based on risk analysis or emerging trends.

Process Improvement

• Identify workflow gaps and recommend solutions to enhance compliance efficiency.
• Advocate for system enhancements to improve tracking, reporting, and regulatory alignment.

Education, Experience, Skills and Abilities Requirements:

·Bachelor’s degree; or equivalent combination of education and work experience.

·At least 5 years of relevant, E&S insurance experience.

·Excellent attention to detail and ability to troubleshoot technical issues.

·Strong verbal and written communication skills.

·Ability to handle multiple tasks, in a timely manner, on a continual basis under strict deadlines.

·Strong planning, organization, and follow-up skills.

·Excellent PC skills including Excel, Word, Access, Smartsheet, online resources with strong database management skills.

Special Working Conditions:

Fast paced, multi-tasking environment.

Important Notice:

This position description is intended to describe the level of work required of the person performing in the role and is not a contract.  The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues.

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