Virtual Medical Assistant

All the benefits and perks you need for you and your family\:  

• Benefits from Day One 

• Paid Days Off from Day One

• Student Loan Repayment Program* (For eligible positions)

• Career Development

• Whole Person Wellbeing Resources 

Our promise to you\:  

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.  

Schedule: Full Time 

Shift\: Day 

Location\: AdventHealth Medical Group East FL 

Community that you will be caring for\: 60 MEMORIAL MEDICAL PKWY, Palm Coast, 32164

YOU MUST BE A CERTIFIED MEDICAL ASSISTANT

The role you’ll contribute\:  

The Medical Assistant, under general supervision, provides appropriate care to patients as well as follows AdventHealth service standards. This includes working with a Care Team of MDs, Advanced Practitioners, and Nurses to provide collaborative care. Demonstrating organizational agility, coordinate cross functionality to get answers and put patients first. This includes safely and effectively greeting patients telephonically and obtaining clinical information. Performs office duties as needed; which includes but is not limited to, verifying insurance, collecting copays and scheduling necessary appointments. 

The value you’ll bring to the team\:  

• Provide support for your Care Team, including MDs, Advanced Practitioners, and Nurses.
• Assist with screenings per physician orders and enters all information accurately and at the time of service or results
• Be available as needed to help resolve patient issues by autonomously and passionately serving as the point of contact of all patient escalations.
• Own proactive planning for each patient’s medical needs with follow through to solution.
• Resolve problems, complete audits, identify trends, determine system improvements, and implement change.
• Provide guidance, motivation, and encouragement to guides in order to achieve goals.