Lead and develop a world-class global team of Solution Engineers responsible for technical discovery, demonstrations, POC execution, and RFP/RFI responses.
Standardize global POC execution and demo excellence to maximize win rates and shorten time-to-close.
Define SE engagement models, coverage ratios, and capacity planning across enterprise, mid-market, and strategic segments.
Lead a team of Industry Experts (vertical SMEs) across key industries (e.g., Financial Services, Healthcare, Manufacturing, Retail) and embed them in high-value pursuits to elevate credibility and tailor solution narratives.
Build horizontal/vertical solution frameworks, use case libraries, and ROI models; stay ahead of industry trends and regulatory shifts.
Align pre-sales strategy with global sales and marketing objectives to accelerate pipeline velocity and deal progression.
Elevate the commercial impact of demos by shifting the narrative from product features to business value and ROI.
Direct the strategic approach for overcoming enterprise-level technical, security, and compliance objections in high-stakes sales cycles.
Own pre-sales pipeline contribution metrics including influenced ARR, win rate, POC conversion, and deal acceleration.
Partner with Marketing on thought leadership, case studies, business assets, and competitive battlecards.
Channel field insights and competitive gaps into the product roadmap with Product and Engineering.
Collaborate with the Senior VP Client Delivery to align pre-sales commitments with delivery capabilities and avoid scope misalignment.
Mentor and scale a high-performing, commercially minded solutions team tailored to global enterprise accounts.
Build clear career tracks and competency frameworks for both technical (SE) and domain (industry expert) paths.
Deliver onboarding, continuous education, and certification programs to keep the team sharp on product and industry knowledge.
Track pre-sales performance metrics including SE coverage, POC win rates, time-to-technical-win, and field feedback loop velocity.
Oversee tools and assets used by the pre-sales team (demo environments, sandbox infrastructure, asset libraries, RFP tools).
Establish governance around POC scope, resource allocation, and escalation paths.